Flat email and SMS revenue
A one-person CRM team can still run an enterprise-grade program
DataCloud gives lean ecommerce teams an all-in-one retention marketing platform plus a forward-deployed marketer who builds the flows for you, so DataCloud scales the work your headcount can't.
The problem
Customers buy once and never come back
Acquisition is working, but retention isn't. Without flows that recognize a repeat customer, cross-sell them, or catch them before they churn, every new buyer is a one-time transaction instead of the start of a relationship.
What we hear from brands
High churn rate as customers typically make one-time purchases rather than repeat purchases, says a two-person marketing team at a home goods and drinkware brand.
Low repeat purchase and retention on one-time device sales, with an underperforming loyalty program and low subscription uptake, reports a wellness-device brand.
High volume of one-time customers, struggling to convert prospects to repeat buyers, notes a multi-brand toy company.
The new way
One platform doing the work of five tools
Consolidating a fragmented stack into DataCloud removes the manual handoffs between separate email, pop-up, and recommendation tools. Furniture Fair replaced five separate tools with DataCloud's all-in-one platform, took email and SMS to 11% of total revenue, and cut marketing stack costs by 27%.
Outcomes brands report
+55%
email-attributed revenue growth year-over-year
+149%
SMS-attributed revenue growth year-over-year
+9.4%
list growth after switching from Bloomreach
How it works
Migration without the migration headache
Approve the plan
Your DataCloud forward-deployed marketer reviews your setup and proposes a plan built around your business, not a generic template. You just sign off.
No downtime while it happens
Your current platforms keep sending and tracking while data, segments, and flows get rebuilt in DataCloud in parallel.
Launch in weeks, not quarters
Growing brands go live in two to four weeks. Nine-figure, multi-brand operations take three to seven weeks. Billing only starts once you are live.
The platform
Reporting that comes from the same place as the sending
Because campaigns, site behavior, and orders live in one system, the numbers reconcile by construction. There is no export, no join, and no argument about which tool is right.
Your forward-deployed marketer
Included, not an upsell
The forward-deployed marketer comes with the subscription rather than as a services line item, and the work is implementation: building flows, launching campaigns, and fixing what the reporting exposes.
Included with every subscription, not billed separately
Implementation work, not advice on a call
Weekly calls and a shared Slack channel
Replace your stack
Three to five tools doing the same job, badly
Most brands auditing their stack find three to five tools with overlapping functions and no shared data. DataCloud is built to absorb that overlap into native modules for email, SMS, loyalty, on-site personalization, and recommendations.
Everything is on the site, including the boring parts
What is included, what it replaces, and how the migration runs. No form in the way.